Shipping policy
Shipping Policy
Processing & Shipping Times
- Orders are processed within 1-2 business days after payment is received.
- Standard shipping times vary based on location:
- U.S. Domestic Shipping: 3-7 business days
- International Shipping: 7-21 business days (varies by destination)
- Orders placed on weekends or holidays will be processed the next business day.
Tracking & Delivery
- A confirmation email with tracking details will be sent once your order has shipped.
- If your order has not arrived within the estimated timeframe, please contact us at [your email/contact page].
Damaged or Lost Shipments
- If your book arrives damaged, please email us within 7 days of delivery with photos of the damage for a replacement or refund.
- Lost packages due to incorrect addresses provided at checkout are not eligible for a refund. Please ensure your shipping details are correct before placing your order.
International Orders
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
- Delivery times may be affected by customs delays, which are beyond our control.
Returns & Refunds
- All book sales are final unless the book arrives damaged or is defective.
- For damaged or defective books, please contact us within 7 days of delivery for a resolution.
For any shipping inquiries, please reach out to support@thewedge.net.